THE premier source for espresso machine Service and enhancements
"If you want to deal with someone who knows what they are doing, is honest, will take the time to explain things in detail, will lead you to making the right repair or purchase based on your needs and budget, has a wicked sense of humor but does not suffer fools, Dave is your man. Dave has created a wonderful working environment for himself and his customers in the basement of his lovely Silver Lake home. Dave, a former helicopter pilot, has turned what was a hobby into a thriving business. If you don't want to hear the truth or you don't want to follow Dave's advice then you will be missing out on some of the best information you can get regarding Espresso Machines and everything that goes into them; including what water to use, what coffee to buy and where, how to maintain your machine properly as well as the machine that is right for you and whether it is cost effective to spend money on a repair or to buy a new machine. If you're nice, he may even make you a fabulous espresso." Amy and Suzette
If you've ever wished that you could buy an appliance straight from your expert repairman instead of a minimally-informed salesman, Dave is your guy.
Dave is as knowledgeable as they come about coffee equipment, and strictly no bullshit. He will tell you exactly what he thinks you need and why you need it at the price you are looking to pay (but not want to waste a lot of time talking about all the other worse decisions you could make instead). Ignore his advice at your peril! He'll also tell you what you need to get yourself set up (but expect to also become an informed consumer to fill in the blanks). Finally, he is a warm and funny guy, and gives fantastic deals.
I called Dave asking about a specific machine that I'd had my eye on for close to 4 years. He was quick to respond (and has been throughout our interactions), generous with his time, and candid with his advice. He wasn't thrilled with my choice, and recommended a few different machines at various price points (explaining the pros and cons of each). He recommended one machine in particular that was somewhat above my original budget, but certainly far below the maximum that one could spend on a prosumer machine. It was a lot to keep up with -- if you are new to the coffee world, keep a pen and paper handy.
After a few long conversations, a visit to his magical workshop (where he made an amazing espresso), and a *lot* of research on my own, I decided that the smartest decision was to do what I was told. And indeed it was! I am now the proud owner of a truly incredible espresso machine. I use every morning (and many evenings as well). It produces far better coffee than I ever thought possible at home. It is reliable, consistent, and hassle free. (If you've ever fought to make espresso with a less-than-stellar machine, you know just how elusive consistency is).
It brings me and my wife tremendous happiness. Was it more expensive than what I originally planned to buy? Yes. But I have no regrets about the decision -- and I regret *a lot* of purchasing decisions. So I consider that to be my highest recommendation.
Please DO call us to discuss your machine interests!
2013 Griffith Park Blvd, Los Angeles 90039
N0 appointment needed, 10-5 Monday - Friday
Saturdays -- 9 AM to 12 noon
West coast time
213 800-3286 or 877 286-2833
We are available only during those times.
We do not answer the phone at any other time.
After hours? Please do leave a message, which will be answered the next business day.
I would look with a jaded eye at those operations who claim to be open "24 hours" or 24 hours everyday, or those who offer "while you wait" service or "24 hour" turnaround. They either are NOT busy for some reason, OR are wildly optimistic as to their ability to deliver service and obtain parts -- or BOTH.
We will always do our best to give you a REALISTIC estimate of how long your equipment will be in-house, at the busiest espresso service center in southern California.
(There is a reason)
Machines we work on:
We offer full repair, service, tune-ups, mods and rebuilds for La Marzocco, Nuova Simonelli, Expobar, La Spaziale, Elektra, La Pavoni, Bezzera, Pasquini, Rocket, Profitec, Gaggia, Rancilio, Vibiemme, Saeco, Isomac, QuickMill, Izzo, Vesuvius, and other select makes.
Including manual lever, semi-automatic and 'super-automatic' units
Machines we cannot /do NOT work on:
Breville, Jura, (we can refer you to a Jura expert) Capresso, Delonghi, Francis Francis, Krups, Lavazza, Nespresso, KEURIG, Bosch, Miele, Brasilia, La Cimbali, and some others. If you are uncertain, PLEASE CALL us first to avoid disappointment.
We are not being elitists. The fact is most of these companies do not sell or will not sell replacement parts and/or make any documents available to help service their products.
They may wish to keep all service to themselves. OK.
Further, some are designed to NOT be serviced, just discarded. This often comes as a sad surprise to many owners.
Select machines: ON-site service for La Marzocco or Nuova Simonelli, ONLY.
Payment is COD credit card or Company check ONLY at completion of service.
We will NOT invoice commercial accounts, whatsoever.
We offer a complete line of machines and grinders from Rancilio, La Marzocco, QuickMill, La Spaziale, and Rocket meeting every budgetary need from $875 to $20,000+. We very seldom have used, fully rebuilt machines available.
La Marzocco updates and modernizations are a specialty.
We take select units -- or yours -- overhaul them and add modern controls. Deliver and install with full parts and warranty support, from an authorized La Marzocco USA seller.
We have references to prove our capabilities.
A happy customer
"I wanted to write a follow-up now that I have had this a couple of months and thank you for this GREAT machine. The controls are "tight" and it makes OUTSTANDING espresso (once I got past the operator limitations -- me). I am now marketing my friends to get one of these with the PID -- Thanks for making this great experience possible."
Being new to espresso, I've searched around on Home-Barista.com and CoffeeGeek.com on what is a 'PID' ... Everybody talks about it, but I couldn't find a straight answer! Thought I would be better off asking the guy that knows the best... So here is a couple of simple and maybe silly questions:
Q: So, what IS a 'PID'?
A: Straight answers are hard to find on the internets!
Just ignore the initials. It is a 'smart', highly accurate microcomputer-based temperature controller.
Q: Why would I need a 'PID' on my machine?
A: To reliably maintain the exact temperature YOU set for great and CONISTENT espresso.
Q: How does the 'PID' work, what kind of control/information does it give me?
A: It compares the boiler temperature against the value YOU have set, three times per second and silently feeds energy to the heating element into the boiler as needed, to maintain the exact temperature. The readout displays both the temperature you have set, and the current temperature. You may change it at any time and it will remember until YOU change it again.
Pictured is an example of our modified, brand new Rancilio Silvia, which we ship complete with PID computer temperature control. Over 1,100 (one thousand one hundred) have been shipped to date, world-wide. This enhancement delivers consistent brew water temperature control and stability that exceeds the performance of machines costing $1,000 more.
To maintain the highest quality and reliability, we do NOT offer kits of any kind.
In response to customer requests, we now offer this valuable enhancement for the Quick Mill heat exchanger machines, and many other brands, such as Dalla Corte, Expobar, Pasquini, and Bezzera. We have performed this enhancement on over three hundred HX machines.
Please call or write for a quote on obtaining advanced technology for YOUR machine, whatever the manufacturer.
Espresso assistance and support is always free
10-5 Monday - Friday
OUR offerings, also DIRECT at lower costs